Your Let's Enhance Account

• Why do I need to create an account to access photos?

  Why do you need to register an account on Let's Enhance to start processing images? We ask you to create the account in order to keep your data safe and give you a possibility to access your processing history in case you need it. After creating an account at ours, we provide you with 10 free credits, so you can test out our platform. This way, you can verify if this is the tool you were looking for to enhance youSome readers

• I forgot my password. How can I reset it?

  Forgot your password and need to restore it to get an access to your account? To reset your password: go to the login page and enter the e-mail address you used to register with us: hit the Restore password button. You will be redirected to the page where you will need to enter the email address you used to register with us again, and then click the buttFew readers

• How to add password to an account registered with my social credentials?

  How to set up a password to the account registered with your Facebook or Google saved credentials? When you no longer want to log in to your LE account through your socials, you can do two things to set up a password to log in with login (email) and password: Follow steps below: head to the Log in page and hit the Restore password link: once oFew readers

• How do you take care of my privacy?

  We care about your privacy The privacy of our customers is our top priority. In accordance with this, all your personal details, along with your stored data at ours, is encrypted on our servers and accessible only from the level of your account. This guarantees no one can access it, except for yourself. On top of that, we are fully compliant with the GDPR and CCPA law policPopular

• How to delete my account?

  How do I delete my account? You can delete your account from your Profile: Click on My Account. Go to your Profile page. Click the Delete Account button. (https://storage.crisp.chat/users/hSome readers

• Can I restore deleted account?

  You deleted your account and would like to regain access? Unfortunately, when you delete your account, your personal information is permanently deleted and cannot be recovered. This means that marketing information, cookies, personal data, and image editing history cannot be retrieved to ensure that your privacy rights are maintained to the highest standards.Few readers

Subscriptions and Plans

• What's the difference between Subscription and Pay as you go?

  Not sure whether to choose Subscription or Pay as you go option? Depending on your usage requirements, you can choose from our monthly subscription plans (automatically renewed, cancel anytime), or choose one time payment credits in bundles (pay as you go). What's the difference? Our Subscription plans are monthly or annually automatically renewed subscriptions that you can cancel anytime. Depending on the chosen plan, you can go for 100, 300 oSome readers

• What payment options can I choose?

  You can choose how you'd like to pay for the service We are flexible when it comes to paying for the service. We accept: credit & debit cards: Visa, Mastercard, American Express, Discover and more Google Pay (native on Chrome) Apple Pay (native on Safari) Link alternatively: PayPal where you can pay by any credit/debit card *exclusion: we do not support any Russian cards color 8888fFew readers

• How to change the payment method?

  How can I change the payment method at LE? If you'd like to switch cards or change the payment method, for instance from PayPal to credit/debit card or to any other way around, you can do that. There are, however, different steps to follow, depending on your case. Whenever you'd like to change your card attached to the Let's Enhance account, please head to: My account: Billing find the Payment methodFew readers

• I'm experiencing issues with payment. What do I do?

  Having issues with payment? When you're having troubles with completing your purchase (such as bank decline, incomplete transaction, failed payment), please try another payment method: use different card pay by PayPal (no account required, just pay with your card without registering to PayPal) try with Google or Apple pay Up next: How can I cancel my subscriptionFew readers

• Where can I find my invoices?

  You can find all your invoices within the Billing section of your account To download your invoice: head to the My account tab click on the Billing button scroll to the bottom of the page to find your invoices within the Billing history download required file Up next: How can I edit informatioFew readers

• How can I edit information on my invoice?

  You can edit your invoice information anytime To do that, please: head to My account click on the Billing button scroll the page to find your Invoice information fill out the form Up next: How to add VAT ID to my invoice?Few readers

• How to add VAT ID to my invoice?

  You can add/edit your VAT ID as required within the Billing section of your account To do so, please follow these simple steps: head to the My account tab click on the Billing button scroll the page to find My invoice information click on the Add invoice information button find VAT type and VAT number fields and fill out as required (https://storage.crisp.chat/users/helFew readers

• Can I switch from monthly subscription to pay as you go?

  Want to change your monthly plan to pay as you go credits? You can do that any time, however your subscription credits will expire when you decide to drop off the monthly plan. If you're currently on any of our monthly recurring subscriptions, yet you want to change the plan to Pay as you go, you have to cancel your monthly plan (this is how to do it), and purchase credits in bundles of the required amoFew readers

• How do I upgrade or downgrade my plan?

  You can upgrade, downgrade or cancel your plan anytime from the Pricing page level To adjust your plan to required, please follow: head to the Pricing page choose the plan you want to upgrade/downgrade to click on the Subscribe button on the chosen plan choose preferred payment method proceed with the operatiFew readers

• How can I cancel my subscription?

  You are able to cancel your subscription anytime. You can downgrade to a free plan and cancel your membership on the Pricing page: Go to the Pricing Page Select the plan you're currently on Click the Cancel subscription button Please note that once you cancel your subscription, your image credits wPopular

Credits

• Where to check how many credits do I have?

  You can check your credits balance anytime you'd like When you are logged in, please head to: right top corner of the page or alternatively: My account BalanceFew readers

• Where did my credits go?

  Logged in to your account and can't see any credits even though, you're sure there were here the last time? We have two types of credits to use when processing images on Let's Enhance: Subscription credits (with expiration policy) Pay as you go credits (non-expirable) What's the difference? Subscription credits are part of our monthly or annually renewed plans. They underlay the policy of expiration if the subscription has been terFew readers

• Why I didn't receive the full amount of my monthly refill of credits?

  Looks like you didn't get your monthly refill of credits in full? Subscription credits are refilled each month for as long, as the plan is active & paid. The only possible reason why you didn’t receive all of your monthly credits, is that your plan has already reached its maximum roll-over limit. So in case, that your monthly allowance of credits did not arrive in full, yet your account was charged, please check your account's Balance: headFew readers

• Can I keep my subscription credits if I cancel my plan?

  How can I keep my current subscription credit balance if I cancel the plan? Are you currently subscribed to one of our monthly/annual plans, but don't have any image processing work lined up for a while? Would you like to suspend your plan for the time being while keeping your accumulated credit balance? Or your subscription expired/cancelled and you are afraid that your remaining credit will expire with it, which means you will lose current processing slots you have been saving for monthsFew readers

• How to increase credit storage/ roll-over limit?

  Need more credits than initially planned? You can increase the number of subscription credits stored in your balance simply by upgrading your plan. 💡 When you upgrade your plan, the balance storage allowance extends to 6 monthly budgets multiplied by the new higher number of the monthly refilled credits. For example, when upgrading your plan from the 300 Images Monthly Plan to the 500 Images Monthly Plan, its creFew readers

• Why did l lose some of my credits after downgrading my plan?

  You realized, that after downgrading your plan, some of previously accumulated credits are gone? Each personal plan has its credits storage limit set to 6 monthly budgets. So, when downgrading your subscription, your plan's roll-over limit changes in relation to the new plan’s amount of monthly refilled credits. For instance, if you had the 500 Images Monthly Plan and downgraded to theFew readers

• What will happen to my credits when I'll upgrade from Individual to the Business plan?

  Upgrading from Individual to Business plan, and its roll-over rules In the event that you resubscribe to the business plan, your credits gained from the individual plan will remain valid for one month since you paid for them. What does that mean? Say, that you upgraded to the 1000 Images Business Plan from any of the IndiFew readers