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Articles on:Account & Billing
Information about payments, invoices & subscriptions

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  • What's the difference between Subscription and Pay as you go?
    Not sure whether to choose Subscription or Pay as you go option? Depending on your usage requirements, you can choose from our monthly subscription plans (automatically renewed, cancel anytime), or choose one time payment credits in bundles (pay as you go). What's the difference? Our Subscription plans are monthly or annually automatically renewed subscriptions that you can cancel anytime. Depending on the chosen plan, you can go for 100, 300 oFew readers
  • What payment options can I choose?
    You can choose how you'd like to pay for the service We are flexible when it comes to paying for the service. We accept: credit & debit cards: Visa, Mastercard, American Express, Discover and more Google Pay (native on Chrome) Apple Pay (native on Safari) alternatively: PayPal where you can pay by any credit/debit card *exclusion: we do not support any Russian cards ${color}[#8888fd](How to bPopular
  • How do I upgrade or downgrade my plan?
    You can upgrade, downgrade or cancel your plan anytime from the Pricing page level To adjust your plan to required, please follow: head to the Pricing page choose the plan you want to upgrade/downgrade to click on the Subscribe button on the chosen plan choose preferred payment method proceed with the operatiFew readers
  • Where can I find my invoices?
    You can find all your invoices within the Billing section of your account To download your invoice: head to the My account tab click on the Billing button scroll to the bottom of the page to find your invoices within the Billing history download required file _Up next: [How can I editPopular
  • How can I edit information on my invoice?
    You can edit your invoice information anytime To do that, please: head to My account click on the Billing button scroll the page to find your Invoice information fill out the form Up next: How to add VAT ID to my invoice?Few readers
  • How to add VAT ID to my invoice?
    You can add/edit your VAT ID as required within the Billing section of your account To do so, please follow these simple steps: head to the My account tab click on the Billing button scroll the page to find My invoice information click on the Add invoice information button find VAT type and VAT number fields and fill out as required ![](https://storage.crisp.chat/users/helFew readers
  • I'm experiencing issues with payment. What do I do?
    Having issues with payment? When you're having troubles with completing your purchase (such as bank decline, incomplete transaction, failed payment), please try another payment method: use different card pay by PayPal (no account required, just pay with your card without registering to PayPal) try with Google or Apple pay _Up next: [How can I cancel my subscriptionFew readers
  • Where to check how many credits do I have?
    You can check your credits balance anytime you'd like When you are logged in, please head to: right top corner of the page or alternatively: My account Balance tabFew readers
  • Where have my credits gone?
    Logged in to your account and can't see any credits even though, you're sure there were here the last time? We have two types of credits to use when processing images on Let's Enhance: Subscription credits (with expiration policy) Pay as you go credits (non-expirable) What's the difference? Subscription credits are part of our monthly or annually renewed plans. They underlay the policy of expiration if the subscription has been terFew readers
  • Why I didn't receive my credits monthly refill?
    Looks like you didn't get your monthly refill of credits? Subscription credits are refilled each month for as long, as the plan is active & paid, and there's still capacity left on your account. So in case, that you see that your monthly allowance of credits did not arrive, yet your account was charged, please check your account's Balance: head to My account click the Balance button ![](https://storage.crisp.chat/users/helpdesk/website/cFew readers
  • How to restore my account?
    Deleted your account by accident? 😅 It happens to all of us! If you'd like your account to be restored, please drop us a line on the support: support@letsenhance.io We'll be happy to help out!Few readers
  • I forgot my password. How can I reset it?
    Forgot your password and need to restore it to get an access to your account? To reset your password: head to the Log in page hit Restore password provide your email address you used to register at Let's Enhance check you mailbox _Up next: [How to restore my account?](https://help.letsenhance.io/en/article/how-to-restore-my-accounFew readers
  • Can I switch from monthly subscription to pay as you go?
    Want to change your monthly plan to pay as you go credits? You can do that any time, however your subscription credits will expire when you decide to drop off the monthly plan. If you're currently on any of our monthly recurring subscriptions, yet you want to change the plan to Pay as you go, you have to cancel your monthly plan (this is how to do it), and purchase credits in bundles of the required amoFew readers
  • How can I cancel my subscription?
    You are able to cancel your subscription anytime. You can downgrade to a free plan and cancel your membership on the Pricing page: Go to the Pricing page Choose the plan you're currently on Click Cancel subscription buttonVery popular

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