How can I cancel my subscription?
You can downgrade to a free plan and cancel your membership on the Pricing page:
- Go to the Pricing Page
- Select the plan you're currently on
- Click the Cancel subscription button
Please note that once you cancel your subscription, your image credits will be lost along with your other membership benefits at the end of the billing period.
Pause your subscription
If you won't be processing as many images for a while, you can pause your subscription for up to three months. This can be done no more than once every six months.
When you select to cancel your plan, you will see the option to pause your subscription instead:
Read more here: Can I pause my subscription for a while?
Refund
Don't worry if you forgot to cancel your renewal or if you no longer have processing needs. We will gladly assist you with a refund for the most recent fee so there's no need to make a chargeback with your bank. Just let us know before submitting a dispute, and we'll process the refund right away! Once you dispute the charge with your bank, we'll no longer have access to the blocked funds.
Please contact support@letsenhance.io if you'd like a refund for a recent charge for your plan. We'll be happy to help!
✅ Please give us a little more time to review your request if you're contacting support over the weekend.
**If you are subscribed to one of our older plans and can't see your subscription type to cancel it through the pricing page - please, give us a shout at Support
*Up next: How do I upgrade or downgrade my plan?
Updated on: 05/06/2025
Thank you!