Let's Enhance Refund Policy
We know that sometimes things don’t go as planned, and you may need to request a refund. Our goal is to make the process as transparent and fair as possible while ensuring we can continue providing reliable service for all our customers.
Refunds for the current Billing Period
Refunds can be issued only for an open billing period - that is, your most recent charge and the current month of service associated with it.
If you were recently billed and your current subscription period is still active, we can review and process a refund for that specific charge when applicable.
Once a billing period has ended, it is considered closed, and we’re unable to issue refunds for past or previously completed cycles.
Refunds for change of mind
We understand that sometimes you might reconsider right after making a purchase. If that happens, no worries - you’re eligible for a full refund within 24 hours of purchase.
To qualify, the refund request must be submitted within 24 hours of the original transaction.
We recommend reaching out as soon as possible if you’ve changed your mind so our team can assist quickly.
Need Assistance? We’re here to help
Our support team is always happy to review your situation and make sure you have a clear understanding of your options.
- Email address linked to your account
- Date and amount of your last charge
- A short note explaining your request
We’ll carefully review the details and get back to you as soon as possible.
We appreciate your understanding and trust - and we’re always here to ensure your experience with us remains smooth, transparent, and fair.
Updated on: 15/10/2025
Thank you!