How to change your payment method

Getting a new card? Switching from PayPal to card (or the other way around)? Card expired? We got you. Here's exactly what to do depending on your situation. 👇


Quick Answer — Which One Is You? 🤔

Situation

What to do

Switching to a different card (same payment type)

Change it directly in Billing — super easy ✅

Switching from card to PayPal (or PayPal to card)

Cancel current plan, resubscribe with new method

Card expired or payment failed

Contact us first before doing anything else


Scenario 1 — Just Switching Cards 🔄

Got a new card? Old one expiring? This is the easiest one — you can update it directly in your account without cancelling anything. Here's how:

Step 1 — Go to Billing

Head to letsenhance.io/account/billing while logged in. This is your billing home — everything payment-related lives here.

Step 2 — Find the Payment Method Field

On the Billing page, look for the Payment method section. You'll see your currently attached card there.

Step 3 — Click "Change Card"

Hit the Change card button, enter your new card details, and save. Done! Your next billing cycle will automatically charge the new card. ✅
That's literally it — no cancellation, no fuss, credits completely unaffected. 🙌
One important note 🚨 — we accept all major credit and debit cards, with the exception of Russian-issued cards.


Scenario 2 — Switching Between Card and PayPal 🔀

This one's slightly more involved because each subscription plan is tied to the specific payment method it was originally purchased with. So switching between completely different payment types (card → PayPal or PayPal → card) requires a cancel and resubscribe flow.
Here's the key thing to know before you do anything:
If you switch BEFORE your next billing date, your credits are safe. They'll roll over to your new plan automatically.
If you switch AFTER your billing date, credits may expire — in which case reach out to us and we'll restore them (more on that below).

The Steps:

Step 1 — Cancel your current subscription Head to letsenhance.io/pricing, find your active plan and click Cancel subscription. Don't panic — this doesn't immediately cut you off. Your plan stays active until the end of your current billing period.
Step 2 — Resubscribe using your preferred payment method Go back to the Pricing page and purchase your chosen plan again — this time selecting your new payment method (card or PayPal). Make sure you do this before your current billing date to keep your credits intact.
Step 3 — Your credits carry over automatically 💰 As long as you resubscribe before that billing date, your accumulated credits roll over to the new plan without any action needed on your part. Seamless!
Example: If your subscription renews on the 10th of each month, resubscribe with your new payment method before the 10th and everything carries over perfectly.


Scenario 3 — Payment Failed or Card Expired Before You Could Switch ⚠️

If your card expired, ran out of funds, or a payment was declined before you had a chance to update things — please contact us before doing anything else. This is important!
Here's why: when a payment fails, there may be pending retry attempts on our end. If you just go ahead and buy a new plan without letting us know, those retry attempts can conflict and cause issues with your account and credits.
What to do:

  1. 📧 Email us at support@letsenhance.io or hit the live chat and let us know what's happening
  2. We'll cancel any pending payment attempts on our end
  3. You can then go ahead and purchase a new plan with your updated payment method
  4. If any credits expired in the meantime, we'll restore them back to your account up to your new plan's capacity

So basically — just talk to us first and we'll make sure nothing gets lost in the process. 🫶


The Golden Rule for Keeping Your Credits Safe 💡

Change your payment method BETWEEN billing dates and your credits are always safe.

Timing is everything here. The safest window to make any payment method change is in the middle of your billing cycle — not right before or right after your renewal date. If you're ever unsure about timing, just ask us before making any changes!


Common Questions ❓

Will changing my card affect my credits? No — if you're just switching cards (same payment type), your credits are completely unaffected. Nothing changes except which card gets charged next.


I changed payment methods and now my credits are gone — help! Reach out to us at support@letsenhance.io with your account email and we'll look into it and restore your credits where we can.


Can I use both PayPal and a card on the same account? Not simultaneously on the same subscription — each plan is tied to one payment method. But you can use Pay As You Go bundles with a different payment method if needed.


What payment methods do you accept? We accept all major credit and debit cards (Visa, Mastercard, Amex etc.) and PayPal. Russian-issued cards are not accepted. For a full list, check out our What payment options can I choose? article.


My card details are showing as expired in billing — what happens? If we can't collect payment because your card is expired, we'll attempt to retry a few times before your subscription lapses. Update your card in letsenhance.io/account/billing as soon as possible to avoid any interruption to your service!


Still lost? I got you 💬

Hey, Ana here from Customer Care! 👋
Payment stuff can get confusing fast — especially the timing around billing dates and credit rollovers. If you're not 100% sure about what to do in your specific situation, just reach out before making any changes and I'll walk you through it. Way easier than trying to fix it after!


📧 Email: support@letsenhance.io
No judgment, no robots, just real help. Promise.


— Ana, Customer Care @ Let's Enhance

Updated on: 14/09/2026