Can I pause my subscription?
Yes, you absolutely can — and honestly, pausing is way smarter than cancelling if you just need a break. Here's everything you need to know. 👇
When Should You Pause vs Cancel? 🤔
Real talk — before you go ahead and cancel, ask yourself: am I done with Let's Enhance forever, or do I just not need it right now?
If it's the second one, pause is literally made for this. Maybe your project wrapped up, maybe it's a slow season, maybe you've stacked up enough credits to last you a while. Whatever the reason — pausing keeps your account, your credits, and your settings exactly as they are, and nothing gets lost. No drama, no starting from scratch when you come back. 🙌
Cancel if you're genuinely done and won't be coming back. Pause if you just need a break and you'll be back eventually.
The Pause Rules 📋
Before you do anything, here's what you need to know:
- ⏸️ You can pause for up to 3 months at a time
- 📅 You can only pause once every 6 months
- ✅ Your account stays fully accessible during the pause
- 💳 No charges while your subscription is paused
- 💰 Your existing credits stay in your account and are usable during the pause
- 🔄 Your subscription resumes automatically at the end of the pause period
- 📧 You'll get an email 2 days before it resumes so you're never caught off guard
How to Pause Your Subscription — Step by Step 👇
Step 1 — Go to the Pricing Page
Head to letsenhance.io/pricing while logged into your account. This is where all subscription management happens.
Step 2 — Click "Cancel Subscription" on Your Current Plan
Yes, you read that right — you actually start by clicking the Cancel button. Don't panic though! This doesn't immediately cancel anything. It just opens up the flow where the pause option lives.
Find your active plan on the Pricing page and click Cancel subscription.
Step 3 — Choose "Pause" Instead of Cancelling
After clicking cancel, a screen will pop up giving you the option to pause your plan instead of permanently cancelling it. This is the moment — click Pause and choose how long you want to pause for (up to 3 months).
That's it! Your subscription is now paused. 🎉
Step 4 — Confirm Your Pause Status
Once paused, you'll be able to see your pause status both on the Pricing page and in your Account Billing section. So if you ever want to double-check that it worked, that's where to look. ✅
How to Resume Early 🔄
Changed your mind and ready to get back to enhancing before the pause is up? Easy — just head back to letsenhance.io/pricing and hit the Resume subscription button. Your plan reactivates immediately and you're good to go.
No need to wait out the full pause period if you don't want to!
What Happens When the Pause Ends? 📅
If you don't manually resume early, your subscription will automatically restart at the end of your chosen pause period. You'll receive an email notification 2 days before this happens so you have time to either:
- ✅ Let it resume as normal if you're ready to come back
- ⏸️ Decide if you need to do anything else with your account
The charge for your next billing cycle will go to whatever payment method you have on file, so make sure that's up to date before your pause ends!
Common Questions ❓
Can I use my credits while my subscription is paused? Yes! Your existing credits are still available and fully usable during the pause. The only thing that stops is the monthly credit refill — you won't get new credits while paused, but everything you already have is yours to use.
What if I want to pause for longer than 3 months? Unfortunately the maximum pause period is 3 months per pause, once every 6 months. If you need longer than that, cancelling and resubscribing when you're ready might be the better option. Reach out to us if you want to talk through your options!
Can I pause multiple times? Yes, but only once every 6 months. So if you paused in January, you couldn't pause again until July at the earliest.
Will my credits expire during the pause? No — your credits stay safe and don't expire during the pause. The rollover rules still apply (credits accumulate up to your plan's 6x capacity) but nothing gets wiped just because you're paused.
What if I'm on an annual plan? Pausing is currently supported for monthly plans. If you're on an annual plan and need a break, reach out to us directly and we'll figure out the best solution for your situation.
I can't find the pause option — help! Make sure you're clicking the Cancel button on your active plan first — the pause option appears in the flow after that, not before. If you're still not seeing it, reach out to us and we'll walk you through it! 😊
Still lost? I got you 💬
Hey, Ana here from Customer Care! 👋
If you're not sure whether to pause or cancel, or you're having trouble finding the pause option — just reach out. I'll help you figure out the best move for your situation, no pressure either way.
📧 Email: support@letsenhance.io
No judgment, no robots, just real help. Promise.
— Ana, Customer Care @ Let's Enhance ✨
Updated on: 14/09/2026