How to cancel your subscription
We get it β sometimes you just need a break, or your situation changed, or you've processed everything you needed and you're done for now. No hard feelings, no guilt trips. Here's exactly how to cancel in a few clicks.
Before You Cancel β Have You Considered Pausing? βΈοΈ
Real talk: if you're cancelling because you just don't need to process images right now β but you might again in a few months β pausing is probably the better move. You can pause your subscription for up to 3 months and your account just chills in the background until you're ready. More on that below! π
How to Cancel Your Subscription ποΈ
Step 1 β Go to the Pricing Page
Head to letsenhance.io/pricing β you need to be logged into your account for this to work. This is the only place where subscription management lives, so don't go digging through account settings. It's all on the Pricing page. π
Step 2 β Find Your Current Plan
On the Pricing page, look for the plan you're currently subscribed to. It'll be highlighted or marked as your active plan so it's easy to spot.
Step 3 β Click "Cancel Subscription"
Click the Cancel subscription button on your current plan. You'll be walked through a short confirmation flow β just follow the steps and confirm that yes, you definitely want to cancel.
That's genuinely it. Three steps. Done. β
What Happens After You Cancel? π€
This is the important part β so actually read this bit:
- β Your subscription stays active until the end of your current billing period β you're not cut off immediately
- β You can still use your remaining credits until that billing period ends
- β Your credits don't carry over β once the billing period ends, any unused subscription credits are gone. So if you have credits left, use them up before your period ends!
- β Your membership benefits end at the end of the billing period too β things like higher input size limits and watermark-free downloads
Pro tip π‘ β check when your next billing date is before cancelling, and make sure you've used up any remaining credits before then. Don't leave them on the table!
Wait β You Can Pause Instead! βΈοΈ
Not ready to fully commit to cancelling? Same energy.
When you click the Cancel subscription button, you'll actually see an option to pause your subscription instead. Here's the deal with pausing:
- βΈοΈ You can pause for up to 3 months
- π Pausing is available once every 6 months
- β Your account stays active during the pause β you can still log in and use any credits you already have
- π Your subscription automatically resumes after the pause period ends, and you'll get an email 2 days before it restarts so you're not caught off guard
Pausing is genuinely the move if you're just going through a quiet period and you know you'll be back. Way less hassle than cancelling and resubscribing later. π
Accidentally Got Charged After Forgetting to Cancel? π¬
It happens! Life gets busy and renewal dates sneak up on you. Here's what to do:
Reach out to us directly before doing anything else β especially before filing a dispute with your bank. We can process a refund for your most recent charge quickly and painlessly, no bank chargeback drama needed.
Why does this matter? Once you dispute a charge with your bank, we literally lose access to those funds and can no longer help you directly. The dispute process can also take anywhere from a few weeks to a couple of months to resolve depending on your bank β which is way longer than it would take us to just... sort it for you. π
So just email us first. We promise we don't bite and refunds are genuinely not a big deal on our end. π«Ά
Common Questions β
Can I resubscribe after cancelling? Yes, absolutely! Your account stays open and you can resubscribe at any time from the Pricing page. Just pick your plan and you're back in business. π
What happens to my Pay As You Go credits if I cancel? Pay As You Go credits never expire and aren't affected by subscription cancellation at all. They'll still be sitting in your account whenever you come back. π°
I cancelled but I'm still being charged If you're seeing unexpected charges after cancelling, reach out to us straight away with your account email and we'll look into it immediately.
Can I get a refund if I cancel mid-month? We handle refund requests on a case-by-case basis. If you recently renewed and genuinely no longer need the subscription, reach out to us and we'll do our best to help. Check out our full Refund Policy at help.letsenhance.io for all the details.
Still lost? I got you π¬
Hey, Ana here from Customer Care! π
If you're having trouble finding the cancel button, something's not working as expected, or you just want to chat through your options before making a decision β I'm here for it.
π§ Email: support@letsenhance.io
No judgment, no robots, just real help. Promise.
β Ana, Customer Care @ Let's Enhance β¨
Updated on: 14/09/2026