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> Use this file to discover available pages before exploring further.
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# How to change your payment method

Getting a new card? Switching from PayPal to card (or the other way around)? Card expired? We got you. Here's exactly what to do depending on your situation. 👇

## Quick Answer — Which One Is You? 🤔
| Situation | What to do |
| ---- |
| Switching to a different card (same payment type) | Change it directly in Billing — super easy ✅ |
| Switching from card to PayPal (or PayPal to card) | Cancel current plan, resubscribe with new method |
| Card expired or payment failed | Contact us first before doing anything else |

## Scenario 1 — Just Switching Cards 🔄
Got a new card? Old one expiring? This is the easiest one — you can update it directly in your account without cancelling anything. Here's how:
### Step 1 — Go to Billing
Head to **letsenhance.io/account/billing** while logged in. This is your billing home — everything payment-related lives here.
### Step 2 — Find the Payment Method Field
On the Billing page, look for the **Payment method** section. You'll see your currently attached card there.
### Step 3 — Click "Change Card"
Hit the **Change card** button, enter your new card details, and save. Done! Your next billing cycle will automatically charge the new card. ✅
**That's literally it — no cancellation, no fuss, credits completely unaffected.** 🙌
**One important note 🚨** — we accept all major credit and debit cards, with the exception of Russian-issued cards.

## Scenario 2 — Switching Between Card and PayPal 🔀
This one's slightly more involved because each subscription plan is tied to the specific payment method it was originally purchased with. So switching between completely different payment types (card → PayPal or PayPal → card) requires a cancel and resubscribe flow.
**Here's the key thing to know before you do anything:**
⭐ **If you switch BEFORE your next billing date, your credits are safe.** They'll roll over to your new plan automatically.
❌ **If you switch AFTER your billing date, credits may expire** — in which case reach out to us and we'll restore them (more on that below).
### The Steps:
**Step 1 — Cancel your current subscription** Head to **letsenhance.io/pricing**, find your active plan and click **Cancel subscription.** Don't panic — this doesn't immediately cut you off. Your plan stays active until the end of your current billing period.
**Step 2 — Resubscribe using your preferred payment method** Go back to the Pricing page and purchase your chosen plan again — this time selecting your new payment method (card or PayPal). Make sure you do this **before your current billing date** to keep your credits intact.
**Step 3 — Your credits carry over automatically** 💰 As long as you resubscribe before that billing date, your accumulated credits roll over to the new plan without any action needed on your part. Seamless!
**Example:** If your subscription renews on the 10th of each month, resubscribe with your new payment method before the 10th and everything carries over perfectly.

## Scenario 3 — Payment Failed or Card Expired Before You Could Switch ⚠️
If your card expired, ran out of funds, or a payment was declined before you had a chance to update things — **please contact us before doing anything else.** This is important!
Here's why: when a payment fails, there may be pending retry attempts on our end. If you just go ahead and buy a new plan without letting us know, those retry attempts can conflict and cause issues with your account and credits.
**What to do:**
1. 📧 **Email us at** support@letsenhance.io or hit the live chat and let us know what's happening
2. We'll cancel any pending payment attempts on our end
3. You can then go ahead and purchase a new plan with your updated payment method
4. If any credits expired in the meantime, **we'll restore them** back to your account up to your new plan's capacity
So basically — just talk to us first and we'll make sure nothing gets lost in the process. 🫶

## The Golden Rule for Keeping Your Credits Safe 💡
> **Change your payment method BETWEEN billing dates and your credits are always safe.**
Timing is everything here. The safest window to make any payment method change is in the middle of your billing cycle — not right before or right after your renewal date. If you're ever unsure about timing, just ask us before making any changes!

## Common Questions ❓
**Will changing my card affect my credits?** No — if you're just switching cards (same payment type), your credits are completely unaffected. Nothing changes except which card gets charged next.

**I changed payment methods and now my credits are gone — help!** Reach out to us at support@letsenhance.io with your account email and we'll look into it and restore your credits where we can.

**Can I use both PayPal and a card on the same account?** Not simultaneously on the same subscription — each plan is tied to one payment method. But you can use Pay As You Go bundles with a different payment method if needed.

**What payment methods do you accept?** We accept all major credit and debit cards (Visa, Mastercard, Amex etc.) and PayPal. Russian-issued cards are not accepted. For a full list, check out our **What payment options can I choose?** article.

**My card details are showing as expired in billing — what happens?** If we can't collect payment because your card is expired, we'll attempt to retry a few times before your subscription lapses. Update your card in **letsenhance.io/account/billing** as soon as possible to avoid any interruption to your service!

## Still lost? I got you 💬
Hey, **Ana** here from Customer Care! 👋
Payment stuff can get confusing fast — especially the timing around billing dates and credit rollovers. If you're not 100% sure about what to do in your specific situation, just reach out before making any changes and I'll walk you through it. Way easier than trying to fix it after! 

📧 **Email:** support@letsenhance.io 
No judgment, no robots, just real help. Promise. 

*— Ana, Customer Care @ Let's Enhance* ✨